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We offer 2 payment options:

1. Full payment is due at the time of rental
2. or SHOP PAY offers a convenient payment plan, with the total split into 4 payments. 

We will deliver for free within 50 miles of our warehouse in Bowling Green, KY, with a pick-up time of no later than 9:00PM following your event. Pick-up times after 9:00PM can be scheduled for an additional fee. If you cannot determine if your event address qualifies for free delivery, give us your address and we will be happy to let you know. 

If your event location exceeds 50 miles, we charge $1/mile not to exceed 100 miles one-way, if possible. We are happy to develop a custom delivery quote for you if your venue is outside of this range, but multiple factors will determine feasibility and availability will be confirmed on a case-by case basis. Please email us directly at contact@hb-ff.com to discuss your personal request.

Note~ We do our utmost to work with your venue for next day pickups to avoid late-night pick-up fees when possible. This will depend on the venue’s flexibility and if the arch is scheduled for a next day delivery and our delivery schedule allows.

Pick-up Fee Schedule as follows:

• 10:30 PM charge of $150
• 11:00 PM charge of $200
• 11:30 PM charge of $250
• 12:00 AM charge of $300

This means that your rental fee includes our delivery team of movers and/or florists to travel to your event venue- to set-up your florals, at one location, one time. Additional delivery/design fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.

Like many large-scale event rental items, our florals are not simple to transport or display. Thus, we are not able to accommodate in-person appointments. We do strive to provide you with clear, precise photos to give you confidence in your knowledge of the floral designs, flowers used and color stories. Our descriptions are thoughtful and carefully worded to help our Brides feel the emotions the florals evoke and to determine if this is how she wants to feel on her wedding day surrounded by our flowers. We also post prolific photos on our Insta and Pinterest to give you even more perspective on how your wedding photos can look with Hummingbird designs. We work with local/regional wedding focused businesses to feature our designs and participate in local/regional display opportunities when possible. Please watch our socials for announcements on where our designs are featured so you can stop in and see our work.

Yes! At this writing, we offer to contract with a maximum of 4 Fully Custom – Private Clients per year. Our designs are intricate, large scaled and often take weeks to complete to our standards. Thus, our time is limited. Let us know what you are looking for and if a fully custom design slot is available, and that is your heart’s desire, we just might be able to make it happen. Please keep in mind, our designs are lush, filled with blooms and luxuriously scaled- while we do not require a minimum budget per se, we do know what it takes to build a fully customized piece within our design style. Custom Private Clients can expect to pay a minimum of $12-15,000 per custom full arch including Forever and Fresh florals within the design.

If not, we completely appreciate our bride’s desire for customization to an existing HFFR design, and we can definitely add custom colors to our existing designs. Let us know what you are looking for and we can go from there!

We would love to know what you are looking for and we may be able to provide it for you as a rental soon. We are already in the process of adding more designs to our ever-expanding collection. Please email us the details and we can let you know what’s possible

First, please check to see if the web browser you are using is Internet Explorer. If so, open a different browser like Google Chrome or Safari and see if this solves your problems. Unfortunately, Internet Explorer is not supported by our website host, Shopify. If this does not correct your issue, email us and we will get back to you as soon as possible!

Great Question! Actually, this is very important! Many times, we deliver a floral arch to the ceremony site (church) and a set of pillars and other florals to a separate reception site. It's super important that we have this information at the time the order is placed. This helps us manage resources as we plan for inventory flow, staging and timely delivery.