How To Rent- It’s Easy!
Renting your dream florals is easy!
- Choose your favorite design!
- Open the Booking Calendar and select your wedding date. Yay! (This will default as your Delivery Date)
- Select your preferred Delivery Time from the drop-down box. Note: A good rule of thumb is "earlier is better"!
- Complete the required Bride's Contact and Venue Contact info forms.
- Complete the Additional Contact info form IF you also have a Wedding Coordinator/Planner that
is different from your Venue Point of Contact. If you don’t have this, no worries, just skip it! - Click "Book Now"
- Review Shopping Cart for reservation accuracy. As a convenience, you can Add a Note to your order while in the Shopping Cart if there is specific information you would like to share. This is not required.
- Review the Terms & Conditions Agreement as needed and Click the required
box acknowledging your agreement. This information is also available on our website in the bottom header should you want to reference it outside of the renting process. - Click "Continue Shopping" to add more designs or simply "Checkout" to complete payment!
- Viola'! Your Gorgeous Wedding Florals are officially Booked!
Important Points to Remember:
Venue Contact Information, Delivery Date, Preferred Delivery Time and Preferred Pick-up Time- This information is vital for precise delivery coordination and venue communication related to insurance. For your ease, have this on-hand when you rent your florals so you can complete these required fields.
All orders include free delivery, set-up, and pick-up, if the following parameters are met:
- Delivery location is within 50 miles of our warehouse
- Pick-up time is no later than 10PM on the day of the wedding
- Delivery is for one venue location, one set-up location within the venue and one pick-up location.
- Deliveries beyond 50 miles will incur a separate fee which is based generally on $1 per mile over 50 miles (max 100 miles each way) - and other factors such as venue location, whether the delivery involves set-up from our mover and/or florist, etc. Please contact us via email for a delivery price quote based on your specific needs.
- Pick-up times after 10PM will incur a separate fee. Late-Night Fee Schedule available for review in our FAQ and Terms & Conditions documents
- Should your pick-up require multiple locations, and/or next day arrangements, a specific quote will be provided.
- Once all fees are finalized, a separate invoice will follow to manage payment of all delivery/set-up fees.
Checkout. We offer 2 payment options: Payment is due in full at the time of rental or the convenience of SHOP PAY which divides the total into multiple installments.
Hummingbird Fine Floral Rentals is centrally located in Bowling Green, KY and can deliver within roughly 100 miles of our location.
- However, we are happy to provide a custom delivery quote for you should you fall outside of this range.
- Please contact us via email at contact@hb-ff.com to inquire about the availability of custom delivery
outside of our 100-mile range on your preferred date. - We will do our best to help!
Important Set-up/Pick-up Points to Note:
Please note that the indicated price (rental fee) pertains to setting up your design at a single location. This covers the cost of our movers and/or florists setting up the item once, at one location. Should you require the rental item to be relocated from the ceremony to the reception, within the same venue facility or to any other physical location, supplementary charges will apply. Please email us for quote. Once finalized, we will provide a separate invoice to you for delivery/set-up fees.
At the conclusion of your event, we will handle the retrieval of all rentals for your ease. As previously noted, if pick-up requires multiple venue sites, time/travel fees will apply.
- If you're uncertain about whether your event address qualifies for free delivery/set up/pick-up services, please email us with the address of your event, and any other information related to on-site relocation, site relocation (to another venue) and/or pick-up timing outside of 10:00 PM and we will provide you with a unique quote for these services.
- We do our best to work closely with you to fully understand your desired placement of our designs for your most special day! We also work very closely with our venue partners to insure access and timely setting of all pieces for a smooth "Day-of" process. This requires precise timing and available trained HFFR Staff to manage safely. Please know that good communication will help to greatly reduce any required delivery, set-up, pick-up fees, as it allows us to be better prepared and coordinate to the best of our ability.
Important Details:
Delivery/Set-up/Pick-up Access
It is your responsibility to confirm with your venue that your selected rentals will fit in your intended space.
- Our floral installations are grand large-scale pieces. For delivery, we must be able to move through the venue space in order to safely deliver and properly set-up your ceremony/reception design(s). Please carefully review the provided dimensions of each rental and discuss with your venue regarding access during delivery and set-up.
- Our larger structures such as arches, arbors, pillars, and backdrops may not fit through standard doors and require disassembly and reassembly by our team. This is manageable, but requires time and planning. Please alert us to any questions/concerns regarding delivery access and we will discuss directly with your venue Point-of-Contact.
- In almost all cases, even items that don't require disassembly, such as our smaller floral pillars, and flower walls, require our team's involvement due to personal safety and insurance considerations. This information is clearly noted in the information provided for each design available in our inventory via the Product Listing on our website. Please take a moment to review so that you will understand what items can be moved by your certified Wedding Planner/Coordinator and what items require HFFR Staff for safe moving.
- Should your event require relocation within the same venue, or a move to another site location, our team will be at the ready to manage this for you, and pre-determined additional moving and setup fees will be assessed. This provides for the costs related to our team's needed time/distance traveled to safely provide this service to you.
Outside Wedding/Event “Rain Plan”
- If your wedding/event is to be held outside, keep in mind our rentals are not water resistant! As with most wedding/event décor, rain/very high winds can damage the florals and will want to be avoided.
- Please coordinate with your venue to have a “Rain Plan” that will be implemented timely to ensure that the relocation of florals is possible and timely for your important day! More important details related to your responsibility for the rentals are outlined in our Terms & Conditions page.
Our Commitment to YOU!
- Your Wedding or Event is very important to us! We completely support your efforts to provide a luxurious experience for your guests and yourselves and will do our utmost to help make that happen!
- Our florals are as described and pictured, they evoke amazing romance and elegance, and you will be amazed at how utterly gorgeous they are in person! Even more so than in our best photos! We wholeheartedly stand by our designs and the quality of the florals used in all Hummingbird Fine Floral Rentals.
- Our goal is to work directly with your Wedding Planner/Coordinator and venue to coordinate smooth delivery, set-up, overnight storage (as needed) and pick-up. This helps to best manage everyone’s time, resources and reduce fees associated with moving items, last minute weather changes, late pick-ups, etc.
To provide this high level of service, we kindly request:
- Wedding Planner/Coordinator name(s), email, and telephone
- Venue Name, physical address, and phone number- as well as a specific Point-of-Contact Name/Email at your venue.
Should there be any changes, don't hesitate to email us at:
We are committed to providing a seamless and worry-free service to our valued customers. Thank you for choosing us, and here's to a fantastic rental experience and to the wedding of your dreams!
